Troubleshoot issues related to a CD, DVD or Blu-ray journey on her desktop computer or Laptop computer.

Summary: Troubleshoot worries related to the CD, DVD or Blu-ray journey on her desktop or Laptop computer.See less Troubleshoot problems related to ns CD, DVD or Blu-ray drive on her desktop or Laptop computer.

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This short article has information on how to troubleshoot worries related to a CD, DVD or Blu-ray drive on your desktop or Laptop computer. The instructions listed below will help you diagnose and resolve concerns if your CD, DVD or Blu-ray journey is unable to eject a disc.

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The CD, DVD or Blu-ray drive on your computer may not have the ability to eject the disc.

Você está assistindo: Erro ao ejetar unidade de cd

Use a troubleshooting instructions below if your CD, DVD or Blu-ray journey is not able to eject a disc. Ns instructions will assist you resolve ns problem in part instances if ns drive has not fail completely.

The instructions below can it is in used for both internal e external CD, DVD or Blu-ray drives but some of ns fundamentals can be a little different.

The indict below applies to the following Microsoft home windows Operating Systems, yet some instructions may slightly vary with older variation of Microsoft windows (Windows vejo or windows XP):

Microsoft home windows 10 Microsoft windows 8 or 8.1 Microsoft home windows 7 Microsoft Windows opinião Microsoft windows XP

Troubleshooting steps

Click on ns troubleshooting measures below porque o more instructions. If ns issue is not resolved, continue to a next troubleshooting step.

Eject ns disc within a Operating System

Windows explorador or File explorer has an option to eject the CD/DVD tray manually within a Operating System. To eject ns tray within ns Operating System, follow these steps:

Press a Windows key + E to open Windows explorador or record Explorer. Click Computer or My PC on ns left pane of a window. Right-click on ns CD/DVD/Blu-ray drive icon and select Eject. back to principal

Manually eject ns disc within sistema BIOS

To better isolate if ns issue is resulted in by a drive itself or some third party application which may be causing the issue, friend can try to eject a tray from within the sistema BIOS. To eject a tray within the sistema BIOS, follow this steps:

Restart her computer and tap a F2 an essential while it is restarting. If the tray eject is effective within the sistema BIOS, restart a computer e boot into ns Operating System. If eject doesn"t work within the Operating System, proceed to the next troubleshooting step. back to top

Use a emergency eject option (tray-load cd driver only)

You have the right to manually eject ns tray of a optical drive using a paperclip. This is applicable para computers with tray-load cd driver only.

rotate OFF her computer. Unfold ns paperclip until there is at least uma to 2 inch (2 come 5 cm) the is straight. Straight under or above ns drive bay door (the part that "ejects" the disc) there should be der very small pinhole.
figure 1: Optical Disk journey (Desktop)
Drive condição LED
Emergency Eject
Eject Button
figure 2: Optical Disk drive (Laptop)
Drive estado LED
Eject Button
Emergency Eject
Insert a paperclip into the pinhole e push that in gently. Remove e reinsert ns paperclip as often as needed to eject the drive somente enough to grab a hold of it. Slowly pull on a drive bay until it"s totally retracted. Pegar care no to continue to traction if you feel any kind of resistance. Press ns Eject button again to close a tray. (Desktops only) back to principal

Install or Update the Quickset chauffeurs (slot-load drives only)

The QuickSet utility offers easy access to configure settings for power management, icon e font size, display screen brightness, and optical journey tray eject and also other features on most Laptop e select desktop computers.

Refer to a knowledgebase article Drivers e Downloads FAQ come find fora more details on como as to download e install naquela driver.

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Close a CD/DVD playback or recording software

Some CD/DVD playback or recording software may cause the optical decaying drive not to eject. Ensure come close all such applications before trying to eject ns disc.

You may additionally want come look in a System Tray at a bottom-right edge of ns screen. If you see an icon that represents a CD/DVD playback or record software, right-click on ns icon and select Close or Exit.

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Install ns latest BIOS update on your computer proposal updating a BIOS as component of your booked update cycle. Like Operating System e driver revisions, a update contains feature enhancements or alters that will certainly help keep your system software current and compatible com other sistema modules (hardware, firmware, drivers and software) and also providing protection updates e increased stability.

Refer to the knowledgebase article como as to update your sistema BIOS in ~ Windows para more information.

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Run the computer Diagnostics on ns Optical Disk journey (CD, DVD or Blu-ray drive)

The optical disk drive diagnostic might require friend to have certain types of optical media available, together as a CD-RW, DVD-RW, or Blu-ray disc. Prior to beginning the diagnostic, ensure girlfriend have ns proper media that you wish to troubleshoot.

To run der Diagnostic on her CD, DVD or Blu-ray drive, browse to ns Optical drive Diagnostic and follow the instructions