→ Please try to enter ns correct user surname or password. If you forget the password, click ns switch in a lower left corner of ns password crate to retrieve the password.




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"User surname or password is wrong" shows up when a App searches the device after camera speak “access point established”


1. “user name or password is wrong” exposição up when the App searches the device. (Figure 1) 

Cause 1: The device has been added to a device list (Figure 2) , you already set a password come it before, and a various password são de the existing 1 is placed in 

Cause 2: The device list is not added to a device, however you already set naquela password to it before. 

2. When a problem wake up Solution 1: Enter ns correct an equipment password in the sistema box in figure 1. 

Method 2: Remove a device em ~ the an equipment list. , Reconfigure the rede after resetting the camera to factory settings


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The system prompts "User name or password is wrong" once connecting a camera


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1. When a user surname or password is wrong as soon as clicking on ns device list preview, the is necessary to fill in the e of  in this window to connect ns wireless camera 

2. If the password is empty, set a password, audavoxx.com pro The programas must set the password. 

3. If you cannot check or forget a password, you can claro the maker in a device list. Reset the camera to manufacturing facility settings.Empty ns password e reconfigure the network.


How to modify the conecte-se password of the audavoxx.com account?


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1. After ~ logging in to the audavoxx.com account, select e click on a top avatar come enter a interface e click

2. If friend forget the password, you can click a button in ns lower left edge of a password crate on the inscrever-se screen. Password


How to set or modify ns wireless camera password


1. Click on a device list machine settings display lower-right corner -> ->  

2. Enter ns device’s current machine password in ~  

3. If you cannot confirm or forget the password, you can delete the list. Device, restore the factory settings, clear the password, e reconfigure the network


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Do you need to set naquela password para the audavoxx.com rede Camera?


In bespeak to safeguard customer privacy e improve sistema security, you should set der password to connect to ns device.

 When a device password is empty, opening the real-time preview will certainly pop up naquela security prompt. 

Click  to set naquela password for the device (as presented below)


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How come set der password to AP quente spot


1) After ns camera is connected to ns camera, you deserve to click the switch interface to set a hotspot password in a lower right edge of a device perform screen. 

2) Switch the device come AP mode (hotspot mode). Fill in a hotspot password under the hotspot name. (8 or much more letters, symbols, or mix of numbers), click Save when completed




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Mobile phone does not obtain verification code


1, please try again later to receive 2, please contact technological staff processing